Privacy Policy for 365 MOT and Service

Effective Date: 31st January 2026
Last Updated: 2nd February 2026

Welcome to 365 MOT and Service Centre (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit and interact with our website: https://365motandservicecentre.com/ (“Website”), including information collected through cookies, analytics tools (like Google Analytics), and contact forms.

By using our Website, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

1.1 Personal Data You Provide

We may collect personal data you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Vehicle information (if submitted)
  • Any message or information you send via contact forms

This information is collected when you:

  • Submit a contact or booking form
  • Email us directly
  • Interact with customer support

1.2 Automatically Collected Data

When you visit our Website, we may automatically collect certain information through cookies and similar tracking technologies:

Examples include:

  • IP address
  • Browser type and version
  • Pages you visit and how long you stay
  • Device type
  • Referring/exit pages

This information helps us improve the Website and understand how visitors use it.


2. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your visit.

2.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website recognize your device and remember certain information.

2.2 How We Use Cookies

We use cookies for:

  • Enabling basic website functionality
  • Analytics and performance tracking
  • Improving performance and user experience

2.3 Google Analytics

We use Google Analytics, a service provided by Google, Inc. (“Google”), to understand how users interact with our Website.

Google Analytics uses cookies to:

  • Track visitor behaviour on our Website
  • Generate reports about Website activity

Data collected may include:

  • Device and usage information
  • Pages visited
  • Time spent on pages
  • Referring sites

The information generated by Google Analytics about your use of the Website may be transmitted to and stored by Google on servers in the United States or other countries.

Google may also transfer this data to third parties if required by law or where third parties process data on Google’s behalf.

We have configured Google Analytics to:

  • Anonymize IP addresses where possible (via _anonymizeIp)
  • Limit retention of user data
  • Respect Do Not Track settings when applicable

You can opt-out of Google Analytics tracking using the browser add-on provided by Google:
https://tools.google.com/dlpage/gaoptout/


3. How We Use Your Information

We use your information for purposes including:

  • Responding to your inquiries or service requests
  • Providing and improving our services
  • Personalising your experience
  • Analysing Website usage
  • Complying with legal obligations
  • Detecting fraud or security issues

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we rely on the following legal bases under the General Data Protection Regulation (GDPR):

Activity Legal Basis
Providing services Contractual necessity
Responding to contact requests Consent
Analytics & improvement Legitimate interests
Legal compliance Legal obligation

You may withdraw your consent at any time where processing is based on consent alone.


5. Data Sharing & Disclosure

We do not sell your personal data to third parties.

We may share your information with:

  • Service providers who help run the Website or business
  • Law enforcement or regulators when required by law
  • Our legal or financial advisors in compliance or dispute situations

6. Data Retention

We retain your personal data only for as long as needed to:

  • Provide our services
  • Fulfil the purposes outlined in this policy
  • Comply with legal obligations

Analytics data may be retained in aggregated or anonymised form for internal reporting.


7. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your data, no method of transmission over the internet is 100% secure.


8. Your GDPR Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccuracies in your data
  • Request deletion of your data
  • Restrict or object to processing
  • Receive your data in a portable format
  • Withdraw consent at any time

To exercise any of these rights, contact us at: accounts@365motandservicecentre.com


9. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices of other sites. We encourage you to review their privacy policies.


10. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect this. Continued use of the Website after changes indicates acceptance.


11. Contact Us

If you have questions about this policy or our privacy practices, please contact:

365 MOT and Service Centre

Email: accounts@365motandservicecentre.com
Address: 1 Milton Rd, Kirkintilloch, Glasgow G66 3JN
Phone: 0141 776 3383